Frequently Asked Questions about Virtual Assistants & my services

What is a Virtual Assistant?

Virtual Assistants (VA’s) provide administrative services for a range of clients on a freelance basis.  Services provided by virtual assistants can include answering and/or managing e-mails, secretarial and administrative tasks, book keeping, pay roll, diary management, transcription, filing, event and travel booking and data entry.

Some virtual assistants, like myself, provide specialist services too such as WordPress website design and updating, desktop publishing and marketing.  Virtual assistants typically work on long and short-term contracts for their clients or are contracted on an occasional basis

Virtual assistants typically charge an hourly rate and some charge a monthly retainer.

When setting their fees, virtual assistants need to take account of factors such as administrative costs and other expenses, tax, National Insurance (NI), holiday pay, and the number of days they expect to work each month because they aren’t employed by you it’s not YOUR job!

Why would I need a Virtual Assistant?

To save time

Let’s not overcomplicate this. Removing something from your to-do list means you’ll have more time in your day.

That’s where the fun begins…

A VA also has the ability to work extremely flexible.  I personally do not have any set hours of work per se (I do have my ‘office hours’) as I do have my children to work around but don’t let that put you off;  I don’t need to physically be present and clock in and out at a certain time, I don’t need to be out of the office at 6pm because they are locking the doors.

I can continue my work into the early hours of the morning because I’m not confined to 4 walls or the laws of time or space…. meaning I could potentially be there for you 24/7!

To save money

By removing the menial yet important ‘must do’ jobs from your ‘to-do list’ allows you to concentrate on the things you WANT to do, the things you HAVE to do or the things only YOU can do.

If you’re finding you’re spending way to much time on the small data entry jobs or email management, it probably means you won’t be earning whilst you are sorting out your graphics, replying/deleting spam emails or preparing spreadsheets right?

Outsource things out to a Virtual assistant so the jobs that can’t be done by anyone else i.e the money-making jobs or just to allow you to be with those that need you present (your family!) … can be fulfilled by you!

Not only will it allow you to concentrate on other parts of your business but it will also save you money. You needn’t worry about getting me a desk (I have my own) you needn’t worry about paying any insurances for me (again I have my own) and also why pay and contract someone for 30 hours per week when realistically you only need them for 5?  Having the flexibility to customize the amount you use an Assistant at any point ensures you are only paying for what you need.

Although I would hate to say goodbye; it’s a lot easier to ‘get rid’ of a virtual assistatn too over a salaried member of staff.  We are freelance/self employed so you don’t have to worry about PAYE, overheads, holidays or sick pay; you will be charged for the time spent on the work I do for you!

What can you do for me?

More than you probably think!

Chris Ducker recommends every entrepreneur to create a ‘3 lists to freedom’ for immense entrepreneurial success.  

These three things will help you delegate your time more effectively and boost productivity.

Here are the three things you should write down:

  • Things you hate doing.
  • Things you can’t do yourself.
  • Things you shouldn’t be doing.

Once you’ve done that … drop me an email immediately! 🙂

Where are you based?

I am based in East Yorkshire in the north of England. I do a lot of my work virtually for clients all over the world however if you are local and would like to meet up then we can totally make that happen 🙂

How much do you charge?

Our ad hoc rates start at £28/hour.

Retainer packages are available and are discounted by booking 5, 10 or 20 hours per month.

Some services are quoted for per task or packaged up whereas some are a best chargeable per hour if they include multiple tasks or for tasks where I am unable to give an 100% accurate estimate on time taken.

Isn’t that a lot more than it would be if I was to employ someone?

Perhaps on the face of it yes but:

  • you don’t have to worry about paying my sick pay if I’m poorly (if I don’t do the job I don’t get paid!)
  • you don’t have to worry about paying my National Insurance because I pay my own!
  • you don’t have to worry about paying taxes because again I pay my own!
  • you don’t have to worry about getting me a desk, or a computer, or stationery… I have my own 😉

So if you look at it like that… nope it’s in fact A LOT CHEAPER to hire me than a part time/full-time employee.

Can I just book you for a single one off job?

Of course! Contracted clients do take precedent so if you want to guarantee time in my diary every month then this is the way to do so however ‘odd jobs’ are very much welcomed… feel free to get in touch and I can give you an estimate turnaround.

How do I pay?

All work, under a retainer or ad-hoc work is payment up front for the estimated duration.

Want to chat?

Feel free to get in touch for a free 15 minute consultation. All I ask is before we do chat you complete the form found here prior to our call and ensure you’ve read through my FAQ’s.

This helps us both to get prepared for the call as well as allowing me to do little research on your blog/business. It not only lets me know before our call exactly what you are looking to achieve from your blog and provides you with information on fees, payment terms and tons of other stuff we couldn’t possibly cover in just 15 minutes! 🙂

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